Refund policy

RETURNS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.

REFUNDS
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

We will send you an email to notify you that we have received your returned item.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

SALE ITEMS
Only regular priced items may be refunded, unfortunately sale items or items purchased using a promo code can only be exchanged not refunded.

Please email info@vsnary.co.uk for all order queries.